Privacy Policy
This Privacy Policy explains how LifeArmor Tree (Pty) Ltd ("LifeArmor Tree", "we", "us") collects, uses, and shares information when you use our mobile applications for iOS and Android (the "Apps") and our website (together, the "Services").
App-specific notices: Some Apps may provide additional in-app privacy information. If an App-specific notice conflicts with this policy, the App-specific notice will control for that App.
1) Information we collect
The information we collect depends on which Service you use and which features you choose to use.
Information you provide
- Support and enquiries: your name, email address, and message contents when you contact us.
- Account information (if an App offers accounts): identifiers such as email address, username, and profile details you choose to provide.
- User content (if an App offers content features): any content you submit, upload, or generate within the App.
Information collected automatically
- Device and app information: device model, operating system version, app version, language, and region settings.
- Usage data: basic interaction and diagnostic information such as feature usage, approximate location derived from IP address, and timestamps.
- Crash and performance data: diagnostic logs that help us identify and fix bugs and stability issues.
Purchases
If an App offers paid features, purchases are processed by the Apple App Store or Google Play. We do not receive your full payment card details. We may receive purchase-related information such as the product purchased, transaction identifiers, and purchase timestamps to provide the purchase and support requests.
Website cookies and tracking
Our current website is a simple informational site. It does not run third-party analytics, tracking pixels, or advertising beacons, and it does not set cookies by default. If that changes, we will update this policy.
2) How we use information
- Provide, operate, and improve the Services.
- Respond to support requests, enquiries, and administrative communications.
- Maintain security, prevent abuse, and debug and fix issues.
- Comply with legal obligations and enforce our terms.
3) How we share information
We do not sell your personal information. We may share information in these situations:
- Service providers: vendors who help us operate the Services (for example, hosting, email, and productivity tools) under contractual obligations.
- App stores: Apple and Google process certain information to distribute the Apps and process payments.
- Legal and safety: to comply with applicable law, respond to lawful requests, or protect rights, safety, and security.
- Business changes: if we undergo a merger, acquisition, or asset sale, information may be transferred as part of that transaction.
4) Data retention
We retain personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law (for example, to resolve disputes, enforce agreements, or comply with legal obligations).
5) Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6) Children
Our Services are not directed to children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps.
7) Your rights and choices
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain processing. To make a request, email lifearmordev@gmail.com. We may need to verify your identity before fulfilling a request.
8) International processing
We may process information in countries other than your own, including where our service providers operate. When we do, we take steps designed to ensure appropriate safeguards are in place.
9) Contact us
LifeArmor Tree (Pty) Ltd
Johannesburg, South Africa
Email: lifearmordev@gmail.com